Interlibrary loan (ILL) is a free service that allows you to request journal articles, books, and other needed research materials that are not available at ODU.
The Interlibrary Loan office is located on the first floor of Perry Library. Office hours are:
After hours and on weekends, items can be picked up and returned at the circulation desk
Please contact us as at 757-683-4170 or email@example.com if you have questions.
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Frequently Asked Questions
Click on a question to see the answer or view a printable PDF of all questions and answers.
What is interlibrary loan (ILL)?
Interlibrary loan (ILL) is a service that allows you to request journal articles, books, and other needed research materials that are not available at ODU Libraries.
Who is eligible for ILL services?
ODU students, faculty, staff, and lifetime Friends of the Library members are eligible to use ILL services.
How do I sign up for an account?
To register for interlibrary loan services, you must create an ILLiad account at http://www.lib.odu.edu/libraryservices/interlibraryloan-firsttime.htm
How do I access my account?
Once you have signed up for ILL services you can access your account at http://www.lib.odu.edu/libraryservices/interlibraryloan.htm. From your account you can check the status of your pending requests, see which items you have checked out with their due dates, change your password or personal information, and make manual requests for items.
How much does it cost?
Generally, there is no cost for users to acquire materials via interlibrary loan. Most costs are paid by the ODU Libraries. In rare situations the lending library charges a fee we are unable to pay. In these cases, we contact you to determine if you are willing to pay these additional charges.
What types of materials can I request?
You may request materials found in WorldCat, online research databases, bibliographies, or reference lists from journal articles, books, dissertations, etc. If you have a citation, we can attempt to borrow it.
What types are hard to obtain?
Widely published books and journal articles are usually acquired quickly and easily. We do not borrow textbooks for courses in which you are currently enrolled. We will attempt to acquire all other items requested; however, the following items are often difficult and sometimes impossible to obtain:
How do I place a request?
You can place requests directly through some online research databases or you can login to your ILLiad account and create a manual request. Options include:
How long does it take to receive materials?
Delivery times vary depending on the type of material you request and which library sends us your requested materials. Articles can arrive in as little as a few hours and as long as 7-10 days. Books and A/V materials generally arrive 3-10 days after the request is placed.
When and where can I pick up my materials?
The interlibrary loan office, located in Digital Services, room 3000, on the third floor of Perry Library is open Monday through Thursday 8am-8pm and Friday from 8am-6pm. When the ILL office is closed, you may pick up your items at the main circulation desk.
If you requested an article, it will likely be delivered electronically to your ILLiad account. To access these documents, you must login to your ILLiad account at http://www.lib.odu.edu/libraryservices/interlibraryloan.htm. Select “Electronically Received Articles” under View on the left navigation bar to view and download them.
I am a distance learning student. Do I have to come to campus to pick up materials?
We will mail you the materials you request, including books in the ODU Libraries collections, to your home address or your distance learning site.
Why was my request cancelled?
Requests are cancelled for a variety of reasons, including:
How do I check the status of a request? How do check what items I have checked out and their due dates?
You can check the status of a request by logging into your ILLiad account at http://www.lib.odu.edu/libraryservices/interlibraryloan.htm. Select “Outstanding Requests” under View on the left navigation bar to check the status. To view a list of items you have checked out with their due dates, select “Checked Out Items”
How do I reset my password?
If you forget your password, you can request a reset at http://odu.illiad.oclc.org/illiad/illiad.dll?Action=10&Form=84. You can also email us at firstname.lastname@example.org or call us at 757-683-4170.
Is there a limit to how many items I can request?
ODU Libraries is committed to serving the research needs of faculty, students and staff. There are no limits on the number of requests you can make or the number of items you can have checked out. Because interlibrary loan is an expensive service subsidized by the university we do, however, ask that you only request items needed for your research.
Can I keep ILL materials the entire semester?
No. The due date for the items you borrow is set by the lending library and generally ranges from two to eight weeks. If the book label is not stamped “No Renewal” we may be able to renew the item for another loan period (another two to eight weeks). If you need a book for an extended period of time, we recommend that you place a new request for it a week or two before the due date on the copy you have.
Can I renew items?
If the book label is stamped “No Renewal” the lending library will not allow an extension of the due date. If there is no stamp we can request a renewal, but the decision is made by the lending library and not the ODU ILL office.
You have several options for requesting a renewal:
Can I borrow textbooks?
Usually no; we do not obtain required textbooks for courses in which you are enrolled. We will attempt to acquire textbooks if you are not enrolled in the course; however, most libraries do not own current editions of textbooks. If a library does own it, it is often in a non-circulating reserve collection and unavailable for interlibrary loan. You are welcome to request an earlier edition of a required textbook.
Can I obtain translations of foreign language materials?
If you indicate that you only want English language materials and there is a published English language translation of the requested item we will attempt to obtain it. If the item is written in a foreign language and there is not a published English language translation we cannot produce such a translation locally.
Can I receive color copies of articles?
Possibly. Some libraries are able to provide color copies though many are not. If you need a color copy of an article, please indicate this in the notes field of the request and we will try to find a library that can supply it. If we are unable to locate a provider, we will contact you to determine if black-and-white is acceptable.
What are your policies on overdue ILL materials?
Items should be returned on or before the due date listed on the book label. We will contact via email approximately 7 days before the item is due, 7 days after the item is due, and 21 days after the item is due. At 21 days overdue, we will place a block on your ILLiad and library accounts. At 28 days overdue, you will begin to accrue fines of $1/day until the item is returned. Overdue fines only post to the patron’s account at the point the book is checked in. If the item is more than 60 days overdue, you will be billed an $80 replacement fee. If you return the item after this point, we will forgive the $80 replacement fee, but the overdue fines will stand.
What are your policies on lost ILL materials?
If you determine that you have lost an item, please contact the ILL department either in person, by phone at 757-683-4171, or by email at email@example.com. We will contact the lending library to determine what options are available to replace the lost item and inform you of their preference.